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Management Studies

A group of mechanics at Ace Garage repair vehicles that break down at an average of λ = 7 vehicles per day (approximately Poisson in nature). The mechanic crew can service an average of μ=11 vehicles per day with a repair time distribution that approximates an exponential distribution.

a. What is the utilization rate for this service system?

b. What is the average time before the facility can return a breakdown to service?

c. How much of that time is spent waiting for service?

d. How many vehicles are likely to be waiting for service at any one time?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92037826

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