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A group has opened a new city center mall in Dubai  the general manager of the mall, is trying to ensure that enough support staff are available to clean the mall before it opens each day. The mall operates seven days a week, and the cleaning staff work between 1:30 A.M. and 9:30 A.M. each night. Based on projected mall traffic data for the upcoming week, the general manager estimates that the number of cleaning staff required each day will be as shown in table 2.1 above

The general manager can use the work schedules shown in table 2.2 for the cleaning staff. The wages for each schedule are also shown in table 2.2. In order to be perceived as being a fair employer, the general manager wants to ensure that at least 75% of the workers have two consecutive days off and at least 50% of the workers have at least one weekend day off.

How should the general manager schedule his cleaning staff in order to meet the mall's requirement and minimize the total wages?

Operation Management, Management Studies

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