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A firm has a large pool of clerical employees who process insurance application forms. When the firm hires a new clerical employee, it takes that person about 48 minutes to process a form. The learning curve for this job is 90%, but no additional learning will take place after the 100th form is processed. The firm has recently acquired a competitor that will add 800 new forms per week to its clerical pool. If an employee works six hours per day (excluding breaks) per five-day week, how many employees would be hired to absorb the extra workload?

Operation Management, Management Studies

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