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a. Explain the differences between measuring quality of a manufactured product and quality of a service. This answer must be in your own words—significant cut and paste from the text or other sources is not acceptable.

b. Identify and discuss five differences between service and manufacturing organizations. This answer must be in your own words—significant cut and paste from the text or other sources is not acceptable.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M93108732

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