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A company offers ID theft protection using leads obtained from client banks. Three employees work 40 hours a week on the leads, at a pay rate of $19 per hour per employee. Each employee identifies an average of 4,100 potential leads a week from a list of 4,900. An average of 8 percent of potential leads actually sign up for the service, paying a one-time fee of $90. Material costs are $1,200 per week, and overhead costs are $8,900 per week.

Calculate the multifactor productivity for this operation in fees generated per dollar of input. (Round your answer to 2 decimal places.)

Multifactor productivity ___

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93088086

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