(Answered) A clerk entered the wrong account number for a customer

Management Studies

A clerk entered the wrong account number for a customer while entering the sales transactions for the day on the computer. As a result, that customer's purchases were entered on the account of another customer, who was very annoyed when he received a bill for goods he had not ordered or received.

Identify a control policy or procedure that would have prevented or detected the situation above.

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Business Management, Management Studies

Category:- Business Management
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