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A business product costing $100 was purchased for commercial use, but after three months, it broke. The warranty is a limited 90 day warranty. A claim is filed. After 3 months of waiting, the manufacturer rejects the claim. What is the best option at this point?

a. Threaten to file a lawsuit for a new part

b. Request a new part because of the proximity to the warranty life

c. Appeal to the manufacturer for a new part

d. There is no case, buy a replacement if needed

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92180375

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