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a. A loan processing operation that processes an average of 7 loans per day. The operation has a design capacity of 10 loans per day and an effective capacity of 8 loans per day.

b. A furnace repair team that services an average of 4 furnaces a day if the design capacity is 6 furnaces a day and the effective capacity is 5 furnaces a day.

c. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems?

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