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A 5-server queueing system was formerly organized with multiple lines-one per server. Jockeying (I.e. line-hopping) was not permitted. A reorganization of the queueing system has resulted in a single common queue feeding all 5 servers. We expect the new queuing system to exhibit reduced mean cycle time because

(a) there is no idleness when there is a queue.

(b) the new system allows server application.

(d) capacity has increased.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92471864

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