A 30-minute BBC video documentary on Deming is available in 3 parts on YouTube:

W. Edwards Deming - Part 1

W. Edwards Deming - Part 2

W. Edwards Deming - Part 3

Watch the video and then answer these 3 questions by submitting on Isidore, either inline or as an attachment:

1) What impressed you most about Deming's philosophies and about his approach?

2) Do any of the 14 points seem surprising to you? Why?

3) Why do you think the Japanese were so receptive to Deming, while U.S. companies were slow to recognize the value of Deming's teaching?

Summary:

W. Edwards Deming introduced the concept of quality control to Japanese manufacturing after World War II. As history testifies, it turned that nation into an international manufacturing giant. In rare archival footage, Deming himself profiles his 14-point management philosophy.

We learn why American businesses chose to ignore it after the war, and how modern U.S. companies are using the concepts to improve quality and increase profits.

In the first case study, Ford Motor Company implements Deming's management ideas in order to better compete with foreign car manufacturers.

A second case study documents how Florida Power and Light wins the coveted Japan-sponsored Deming Prize for quality control after instituting his management practices. A BBC Production. (30 minutes, color)

Includes rare archival footage of W.

Edwards Deming profiling his 14-point management philosophy; outlines how American businesses chose to ignore the concept of quality control which Deming introduced to post-World War II Japan, turning it into an international manufacturing giant; show cases studies of Ford Motor Company and Florida Power and Light.