a. 1. Why should one study operations management?

2. Identify four people who have contributed to the theory and techniques of operations management.

3. Briefly describe the contributions of the four individuals identified in the preceding question.

b. Figure outlines the operations, finance/accounting, and marketing functions of three organizations. Prepare a chart similar to Figure 1.1 outlining the same functions for one of the following:

a. a newspaper

b. a drugstore

c. a college library

d. a summer camp

e. a small costume-jewelry factory