91. When a company reviews sales, costs, and profit projections for a new product to find out whether these factors satisfy the company's objectives, they are in which of the following new process development stages? a. Concept development and testing. b. Commercialization. c. Business analysis. d. Marketing strategy development.
92. _______________ is a strategy of using a successful brand name to launch a new or modified product in a new category. a. Duobranding b. Line extension c. Brand extension d. Multibranding
93. The fact that services cannot be stored for later use or sale is evidence of their: a. intangibility. b. inseparability. c. variability. d. perishability.

94. _________________ is the concept under which a company carefully integrates and coordinates its many communications channels to deliver a clear, consistent, and compelling message about the organization and its products. a. The promotion mix b. Integrated international affairs c. Integrated marketing communications d. Integrated demand characteristics
95. Catalog marketing is big business in the United States. The average household receives ______________ catalogs per year. a. 25 b. 50 c. 75 d. 100
96. A company faces several major decisions in international marketing. The first of these decisions is often: a. deciding whether to go international. b. looking at the global marketing environment. c. deciding which markets to enter. d. deciding how to enter markets.
97. A ____________________ is the way consumers perceive an actual or potential product. a. product idea b. product image c. product concept d. product feature
98. The American Marketing Association suggests a list of code of ethics. All of the following are ethics suggested in the area of distribution EXCEPT: a. not manipulating the availability of a product for purpose of exploitation. b. not using coercion in the marketing channel. c. using gray marketers whenever possible to save the consumer money. d. not exerting undue influence over the reseller's choice to handle a product.
99. Given recent information about growth trends and growth potential of ethnic populations within the U.S. market, which of the following ethnic groups would be a best bet to double during the next half century and become one of the U.S. market's most viable segments? a. Hispanics and Asians b. African Americans c. Western Europeans d. Middle Eastern
100. All of the following are methods by which a company can divide up its sales responsibilities EXCEPT: a. territorial sales force structure. b. pychographic trait sales force structure. c. product sales force structure. d. customer sales force structure.