7. Two primary outcomes of job analysis include: A. job descriptions and job specifications B. availability and retention C. workflow and work analysis D. job openings and job closings E. mission and vision

8. What kind of information would you find in a job specification? A. Pay of the job B. Department that the job is in C. Knowledge required to do the job D. Whether the job is exempt or nonexempt E. Required tools for the job

9. The U.S. Department of Labor uses ______ to describe jobs. A. CODAP B. O*NET C. Position Description questionnaires D. GOV.JOB E. The Hay System

10. What is a job analysis method that asks workers to write down the tasks that they accomplish as they go about their job? A. Diaries B. Interviews C. Observation D. Competency E. Questionnaires

11. A major advantage of this job analysis method is that it is a quick way to get information from a large number of sources. A. Interviews B. Diaries C. Observation D. Competency E. Questionnaires

12. Which of the following is a disadvantage of relying only on interviews with incumbents for job analysis information? A. They lack familiarity with the job B. They don’t understand the qualitative data associated with the job C. They may exaggerate their job duties D. They are unable to understand safety issues associated with the job E. The method is highly complex and requires significant time and resources

13. What job design method focuses on the job characteristics that affect the employee’s psychological state, and views attitudinal variables as the most important outcomes of job design? A. Biological job design B. Perceptual/Motor job design C. Motivational job design D. Engineered job design E. Mechanistic job design