6. The communications management plan is a document which includes descriptions of6 o Project level performance reports o Activity level status reports o Stakeholder communication requirements o Responsibility assignments
7. _________ are usually not a manifestation of unique organizational cultures and styles.7 o Shared visions, values, norms, beliefs, and expectations o Individual traits and attitudes of co-workers o Views of authority relationships o Policies, methods, and procedures
8. Which of the following is generally not regarded as an element of active listening?8 o Making eye contact o Paraphrasing o Interpreting the information o Interrupting when appropriate

9. You were able to obtain measuring equipment with very high accuracy and precision. You used it to make a sequence of measurements directly at a production process output and depicted the results on the following control chart.
Which statement is the best conclusion from these results? 9 o The process has high precision but low accuracy. It should be adjusted. o The process has high precision but low accuracy. It should be improved. o The process has high accuracy but low precision. It should be adjusted. o The process has high accuracy but low precision. It should be improved.

10. As the project manager, you decided to arrange a team meeting to identify and analyze lessons learned from quality control with stakeholders. What should you do with them?
10 o Document them and make them part of the historical database for the project and the performing organization. o Discuss them with management and make sure that they remain otherwise confidential o Publish them in the corporate newsletter. o Follow your strategic decisions, independent from lessons learned. These decisions have been made and should be implemented whatever the outcomes are.