1. You'd like to ask a question that can be expected to bring out client feelings or emotions. Your best bet is a question that begins with
a. could.
b. what.
c. how.
d. why.
2. Which of the following is NOT an open-ended question?
a. What would you like to talk about today?
b. Don't you think you've gone to extremes on that issue?
c. Why did you react to your mother that way?
d. What about this is most important to you?
3. Which is most likely to bring about the facts of a situation?
a. could questions
b. why questions
c. how questions
d. what questions
4. With less verbal or resistant clients which of the following is most likely to be helpful in obtaining specific information?
a. Could you tell me more about that?
b. Why did you do that?
c. What happened first? Then what happened?
d. Don't you like talking with me?
5. According to the text, which of the following cultural groups is likely to have extended-family structure?
a. Irish-American
b. Native-American
c. African-American
d. All of the above
In questions 6 - 9 below, which Primary Representational System is each of the following clients using?
6. "seems that my Dad is always on me. I can't get in touch with him at all."
a. auditory
b. kinesthetic
c. visual
d. all of the above
7. "I see what you're saying."
a. auditory
b. kinesthetic
c. visual
d. all of the above
8. "Sounds clear to me, I can see what you're saying. I can get in touch with that."
a auditory
b. kinesthetic
c. visual
d. all of the above
9. "Does that ring a bell?"
a. auditory
b. kinesthetic
c. visual
d. all of the above
10. Which of the following techniques of counseling will increase the likelihood that empathic moments will occur during the session?
a. Reinforcing the use of "I" statements.
b. Mirroring the body posture of the client.
c. Encouraging the auditory, visual and kinesthetic descriptions of events.
d. all of the above.
11. Which of the following examples illustrates the interviewer's growth AND development in the application of attending skills during counseling interviews?
a. Appropriate use of minimal encouragers.
b. Acknowledging what the client has just said via verbal tracking.
c. Maintaining a body language , which communicates interest in the client.
d. Withdrawing eye contact as a means of not attending to a negative statement.
12. An effective paraphrase includes
a. key descriptors or concepts in the client's own words.
b. the essence of the client's message.
c. use of the client's representational systems.
d. all of the above.
13. Summary is primarily used to
a. begin or end an interview.
b. organize the client's representational systems.
c. define your agenda for the counseling session.
d. all of the above.
14. Which of the following statements is NOT TRUE regarding the use of reflection of feelings during the counseling interview?
a. Reflection of feelings is used to identify the feelings that the client denies.
b. Reflection of feelings helps to make implicit feelings explicit.
c. Reflection of feelings encourages congruence.
d. Reflection of feelings helps clients who are confused.
15. Sensorimotor emotional orientation refers to
a. using an analytical and multiperspective view of feelings.
b. discussion of feelings abstractly.
c. experiencing emotions.
d. naming/labeling feelings.
16. Concrete emotional orientation refers to
a. using an analytical and multiperspective view of feelings.
b. discussion of feelings abstractly.
c. experiencing emotions
d. naming/labeling feelings.
17. Formal-operational emotional orientation refers to
a. using an analytical and multiperspective view of feelings.
b. discussion of feelings abstractly.
c. experiencing emotions.
d. naming/labeling feelings.