1) What is an organization chart? Describe the various types of information that are conveyed through it.

2) Compare and contrast differentiation and integration. How are differentiation and integration related in an effective organization?

3) Discuss the concepts of responsibility, authority, and accountability.

4) Define authority and discuss the three broad levels of the organizational pyramid.

5) Discuss the three steps of the HR planning process.

6) Identify the three basic categories of employee performance and how each can be assessed for a performance appraisal.

7) Describe the three phases of training process. Include the types of training available to enhance individual performance and productivity.

8) Discuss management by objectives. How is it used? What are its advantages and disadvantages?

9) Give a brief history of diversity in the United States.

10) Discuss various types of competitive advantage gained by employing a diverse workforce.

11) Explain stereotyping and how it affects managing diversity.

12) Describe the two components of diversity training.

13) Explain the five key leadership behaviors identified by James Kouzes and Barry Posner.

14) Differentiate between a leader and a manager.

15) List and explain the five sources of power. Give an example of each.