Ask Business Management Expert

1. What are some downsides and complaints about the use of email in the workplace? What cautions should be considered when using email at work?

2. Can you write and/or recognize a suitable subject line in a business communication? Do you know the relative value of the subject line compared to the rest of the message? How do you get someone to notice your email using your subject line?

3. What are some strategies for controlling your inbox?

a. Scheduled email checking

b. Two-minute rule

4. What is down-editing? When and how should it be used?

5. In what format should emails and interoffice memos usually be written?

6. Do you understand the liability potential from both emails and on-the-job texting?

7. What are some tips for using social media in the workplace?

8. Can employees be terminated or disciplined for their private (off-the-job) social media postings? If so, under what circumstances?

9. In what format do you generally write positive business messages?

10. What channels are appropriate for routine, positive messages in the workplace?

11. When are letters still the preferred method for communication?

12. What is the imperative mood and when is it appropriate to use?

13. What are some guidelines for writing messages that give instructions?

14. What is an adjustment message?

a. What are three goals when composing adjustment messages?

b. What are four sensitive language rules for an adjustment letter?

c. Should you apologize in an adjustment letter?

d. What are "apology laws" and how common are they?

15. When should you use the direct strategy in delivering bad news messages?

16. When should you use the indirect strategy in delivering bad news messages?

17. What is a buffer and what is its purpose?

a. Do all business communication authors agree that you should use buffers?

b. What are six types of buffers?

18. What are the 5Rs of apologizing effectively?

19. What is empathy and can you give examples of how to show it in a bad news message?

20. When presenting reasons for the bad news you are delivering:

a. Where do you position the bad news?

b. When should you give a clear and specific explanation of the reasons?

c. Should you use company policy as a reason and if so, how?

d. Can you use reader benefit when delivering bad news?

21. What are some options for closing a bad news communication?

22. What are four goals for letters in which you are refusing credit to a customer?

23. When should you consider delivering bad news in person and what are six tips for handling such a face-to-face meeting?

24. When writing a rejection letter to a job applicant, what should employers do to avoid charges of discrimination or other wrongful action?

25. What are the six basic principles of human behavior that explain how individuals make decisions?

26. What are five ways that persuasion has changed in the digital age?

27. What are the six important strategies for persuasion in business writing?

28. What are some examples of attention-grabbing devices that may be used in persuasive writing?

29. What are some devices that can be used to build interest and conviction in persuasive writing?

30. What is doublespeak and why should it be avoided in business writing?

31. What are some ways to gain attention in a sales message?

32. When crafting a sales message:

a. What is a rational appeal?

b. What is an emotional appeal?

33. How can you reduce resistance in a sales message?

34. What are some tips for creating effective email sales messages?

35. What is "puffery" in sales messages?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M91546780
  • Price:- $20

Priced at Now at $20, Verified Solution

Have any Question?


Related Questions in Business Management

Name a company that addressed a recent ethical problem in a

Name a company that addressed a recent ethical problem in a positive way. Also, explain how or if this positively affects us as a community?

When it is appropriate to use the trade-off process what

When it is appropriate to use the trade-off process. What conditions apply, and the technical evaluation criteria that might be used?

Need help with a essay with the following phrase for

Need help with a essay with the following phrase for analyzing : " Capitalism is at the heart of how people and organisations are managed in contemporary society" May i ask for a better explanation of the question? Also ...

How could these three tenets of the auburn creed be used to

How could these three tenets of the Auburn Creed be used to motivate others: "I believe that this is a practical word and that I can count only on what I earn. Therefore, I believe in work, hard work." "I believe in educ ...

How can these two tenets of the auburn creed by used in

How can these two tenets of the Auburn Creed by used in addressing teamwork issues: "I believe in honesty and truthfulness, without which I cannot win the respect and confidence of my fellow men." "I believe in the human ...

Discuss the advantages of having and interacting in a

Discuss the advantages of having and interacting in a diverse workplace. Consider the wide range of ideas and perspectives that a range of team members bring to a team, that are of differing ages, ethnic backgrounds and ...

Parmigiano-reggiano global recognition of geographical

Parmigiano-Reggiano: Global Recognition of Geographical Indications What historical factors have helped support the consortium's claims for the geographic specificity of Parmigiano-Reggiano and Parmesan? What are the eco ...

Communication planthis communication plan will be a roadmap

Communication Plan This communication plan will be a roadmap on how the new division will best be able to communicate with Biotech's corporate headquarters, suppliers, other divisions, and internally. This should lay out ...

Discuss strategies to obtain feedback from a customer and

Discuss strategies to obtain feedback from a customer and clients when working in sales.

Describe different networking methods and the advantages

Describe different networking methods and the advantages and disadvantages of them?

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Why might a bank avoid the use of interest rate swaps even

Why might a bank avoid the use of interest rate swaps, even when the institution is exposed to significant interest rate

Describe the difference between zero coupon bonds and

Describe the difference between zero coupon bonds and coupon bonds. Under what conditions will a coupon bond sell at a p

Compute the present value of an annuity of 880 per year

Compute the present value of an annuity of $ 880 per year for 16 years, given a discount rate of 6 percent per annum. As

Compute the present value of an 1150 payment made in ten

Compute the present value of an $1,150 payment made in ten years when the discount rate is 12 percent. (Do not round int

Compute the present value of an annuity of 699 per year

Compute the present value of an annuity of $ 699 per year for 19 years, given a discount rate of 6 percent per annum. As