1.The parking lot, the neon signs, the building exterior and the restrooms are all part of a servicescape for a nightclub.
A:TRUE
B:FALSE

2.A hair salon is an example of an elaborate interpersonal service.
A:TRUE
B:FALSE

3.An elaborate interpersonal service faces the most complex servicescape decisions.
A:TRUE
B:FALSE

4.The cracked and buckled pavement of the parking lot outside the superstore illustrates how physical evidence can assume the role of package.
A:TRUE
B:FALSE

5.Wide aisles on an airplane let the servicescape act as a facilitator.
A:TRUE
B:FALSE

6.In its role as socializer, the servicescape should only be designed to aid in the socialization of customers.
A:TRUE
B:FALSE