1. The growth of the service economy has seen even traditional product-focused companies aggressively pursuing a service design to add value to their product offering. Explain the differences between a product design and a service design.

Compare the product and service design processes and explain why the two are different.

2. Materials Requirements Planning (MRP) seeks to time the phases of orders of materials to meet the Master Production Schedule requirements. Is MRP a push-based or pull-based program? Why?

Compare push-based and pull-based programs within the context of supply chain management. Also, discuss the short-term or long-term implications, if any, of both programs.

Which of the two programs is most commonly implemented in supply chains? Support your answer with an example.