1st course: Negotiation and Conflict Resolution

Topics covered:

1. Your state has a forthcoming referendum concerning no smoking in public places including bars and restaurants.

2. Understanding the Flow of Negotiations: Stages and Phases

3. The typical steps or flow in a negotiation can be found in the phase models of negotiation:

a. Initiation.

b. Problem solving.

c. Resolution.

4. Each of us perceives "ethics" from our own point of reference as to what is or is not ethical. This assignment asks you to consider ethics and whistleblowers. Select one of the behaviors listed below for your discussion posting. Base your posting on your relationship with the "unethical person" and any risk involved in "whistle blowing".

Stealing from an employer

Falsifying a time sheet

Padding an expense account

Falsifying any document or record

Lying about the conduct of a co-worker

5. In a hostage crises, is it ethical for a government to agree to grant a terrorist immunity if he releases the hostages, even though the government has every intention of capturing and prosecuting the terrorist once his hostages are released?

6. Discusses four types of perceptual distortions: stereotyping, halo effects, selective perception, and projection. Define each of these and provide an example.

7. Hypothetically speaking, you are assigned to a committee of three to decide on a dress code for Campbellsville University Staff and Faculty. Only two of the three votes are required to pass this policy. In this situation you are one of the two agreeing to a dress code. What steps might you take to gain the cooperation of the third party after the policy has been initiated.

8. Define and briefly discuss the following brainstorming techniques, the delphi technique, brainstorming, or nominal group technique.

9. What types of differences exist between men and women in negotiation?

10. During the course of your employment you may have experienced working for both a male and female supervisor. Discuss from your personal point of view the advantages/disadvantages and like/dislike of working for each gender. Use real life experiences if applicable.

2nd Course: Team Management:

Topics covered:

1. Team Performance, Productivity and Rewording Teamwork

2. Designing Team and Team Identity

3. Part 1: Think about how to build teams in terms of designing the task, selecting the people, and then, managing their relationships. How would compose a team for completing a course/work project in terms of the three dimensions listed above. How would you incorporate diversity in designing a team?
Part 2: Discuss team identity. Why do you feel attached to certain groups and teams but not to ?

4. Communication and Team Decision Making

5. Part 1: Sharpening the Team Mind: Communication and Collective Intelligence

A. What are some of the possible biases and points of error that may arise in team communication systems? In addition to those cited in the opening of Chapter 6, what are some other examples of how team communication problems can lead to disaster?

B. Revisit communication failure examples in Exhibit 6-1. Identify the possible causes of communication or decision-making failure in each example, and, drawing on the information presented in the chapter, discuss measures that might have prevented problems from arising within each team's communication system.

Part 2: Team Decision-Making: Pitfalls and Solutions

C. What are the key symptoms of groupthink? What problems and shortcomings can arise in the decision-making process as a result of groupthink?

D. Do you think that individuals or groups are better decision-makers? Justify your choice. In what situations would individuals be more effective decision-makers than groups, and in what situations would groups be better than individuals?

6. Discussion Conflict with Teams

Part 1: Conflict within Teams

Think of a conflict that occurred in a team you were a part of and analyze it. What were the main sources of the conflict? What interventions can be used to improve the quality of conflict a team?

Part 2: Creativity in Teams

7. Evaluate yourself using the three indices of creativity. What strategies can you use to enhance your creativity?

8. NETWORKING: A KEY TO SUCCESSFUL TEAMWORK

A. Consider the different teams presented in your reading assignment. How do the teams manage their team boundaries? What are the trade-offs between internal cohesion and external ties within each type of team? Support your discussion with at least two (2) external sources.

B. Consider the list of common roles for team members which of these roles do you think you play in your own team or group? Why?

9. Leadership Paradox and Inter-team Relations

A. What is the leadership paradox? Give some reasons why a leader can encounter difficulty in newly formed teams or groups using a participative management system. Support your discussion with at least two (2) external sources.

B. Present a discussion of the strategies for encouraging participative management in the workforce, and how to implement each of these strategies. Support your discussion with at least two (2) external sources.

C. What serious biases or misassumptions do groups that are involved in inter-team conflict sometimes experience? How do these biases and prejudices affect the ability of teams to accomplish their goals? Support your discussion with at least two (2) external sources.
And also, I did the research paper on the topic ofProject management critical success factors.

Attachment:- EXTERNSHIP PAPER.rar