1)"Quality Management" Please respond to the following:
Research the latest approaches to managing quality and performance within an organization , determine one (1) key differentiating factor between the new approach to quality and performance management that you chose and past approaches.
Indicate whether or not the new approach is likely to derive better performance results than past approaches. Provide support for your rationale.
Suggest one (1) significant challenge related to quality and performance management. Recommend one (1) managerial approach to overcome this challenge. Provide support for your rationale.
2)"Sum It Up" Please respond to the following:
Propose a speech that you would give to a friend in an elevator summing up the contents of this course. You have 30 to 90 seconds to inform your friend of the most important elements. Go!
Rate the three (3) most important concepts that you learned in this course in order of importance (one being the most important). Discuss how you plan to apply these concepts in your current or future position.