1. Zircon, Inc, a mouthwash and toothpaste manufacturer in the U.S., discovers during a routine shipment laboratory spot check that a shipment of its mouthwash manufactured in a country outside the U.S. contains a chemical that is not part of its normal formula. The international manufacturer says that the compound is not harmful and it made the substitution in order to meet the contract deadline when it became clear that the agreed upon ingredient would not be available in time. The compound is only present in microscope amounts and is not harmful to users. However, the ingredients listed on the mouthwash bottle and packaging still has the original ingredient listed and does not include the substitution. Zircon understands that it has a cause of action for breach of contract against the company it contracted to manufacture the product, but it is in a quandary as to what to do about the substitution. It would be extremely costly and time-consuming to order that the labels on the bottles and boxes to be changed, or for the formula to be changed back to the original in the mouthwash. Consumers will not be harmed by the substitution and no one will likely except appropriate company personnel.
What are the relevant issues Zircon must consider in determining the ethics of what it should do about this situation in which it finds itself?
2. Antwon, who owns a large investment firm, is having a dispute with Tyrell, the owner of the company that makes the computer software Antwon's employees use to make their market predictions. The dispute has gone on for several weeks but the parties have been unable to come to a satisfactory solution. Antwon and Tyrell wish to maintain their working relationship with each other, as it is mutually beneficial, but they would like to resolve this conflict and move on with their working relationship with each other, as it is mutually beneficial, but they would like to resolve this conflict and move on with their business concerns.
On these facts, what is most likely the best way of resolving the dispute and why?