1) With downward influence, power tactics preferred by U.S. managers include
- inspirational appeals
- personal appeals
- coalitions
- influence
2) Hard power tactics best influence those with which following characteristic?
- Action oriented
- Intrinsically motivated
- Reflective orientation
- High self-esteem
3) Impression management sends _____ messages that may be _____ under other circumstances.
- convincing, unconvincing
- true, false
- false, true
- ethical, unethical
4) Transformational change in an organization
- is always necessary to some degree
- is best delivered by a bottom-up plan
- has no defined formula
- is best delivered by a top-down plan
5) Buck passing and scapegoating when politics is seen as a threat are forms of
- suppression
- offensive behaviors
- defensive behaviors
- aggression
6) A person likely to participate in political behavior
- has a desire for power
- believes he or she has little influence
- is insensitive to social cues
- is a social nonconformist
7) Organizational momentum relates to
- willingness to move beyond incremental change
- patterns of behavior, norms, and values
- growth in sales, profits, and so forth
- the rate of change to make improvements
8) Politicking is less likely in organizations that have
- clear performance appraisal systems
- democratic decision making
- adeclining resources
- high role ambiguity
9) Surveys of seasoned managers reveal they believe politics in the workplace is
- always unethical
- ineffective
- part of some job requirements
- a major part of organizational life
10) To keep a strategy in focus, effective managers employ
- piecemeal implementation
- rigid implementation
- simple goals
- central themes
11) Political behavior in the workplace
- attempts to influence decision making
- works only in an upward or lateral influence direction
- is unlikely in a well-run organization
- works only in a lateral influence direction
12) Central to managing a successful organizational strategy implementation are/is
- coalition management
- tracking progress
- formal models of implementation
- competitive teams
13) An influence tactic that relies on rank and enforcement of group goals is
- pressure
- legitimacy
- coalitions
- personal appeals
14) A primary goal of politics in the workplace is to
- exclude undesirable peers
- secure limited resources
- promote organizational goals
- form alliances
15) Organizational change relies on a balance of change and
- vision
- continuity
- planning
- strategy
16) During organizational change, employee-management interfaces such as workshops and retreats
- distract the participants from the real issues
- help employees overcome downsizing issues
- initiate
- solve communication problems relatively short-term periods of high-energy action
17) In convergent periods, the role of executive management is to
- reemphasize the mission and core values
- challenge middle managers to reinvent their departments
- develop new strategies for the problems at hand
- shift middle managers to promote new views
18) The validity of a strategy for organizational change lies in its
- clarity of vision
- simplicity
- speed of implementation
- Adaptability
19) The formulation and implementation of a strategy
- are separate and sequential processes
- follow strict, unalterable guidelines
- must be completely defined before action is taken
- are ongoing events within an organization
20) Periods of convergence are those in which an organization
- employs new strategies to advance the organization
- seeks to improve its situation with relatively minor changes
- must downsize to conserve resources
- is in turmoil