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1.) Define the term disruptive innovation and provide an example of how it has taken place within the business of fashion. Support your reasoning.

2.) Donald owns a small Real Estate business in Queens with 12 employees. He has the following channels of communication available to him to communicate with his employees: email, face to face group meeting, face to face one on one meetings, telephone calls, texts, video and traditional mail. Answer the following questions using course vocabularyâ

a.) The cost of health care will be going up substantially and employees will have to pay more for it. Which channel(s)of communication would be best and why?

b.) Junior has been showing up late and making mistakes in his work, and Donald has to fire him. Which channels would be best and why?

c.) Donaldâs mother is unwell, and he needs to take some time off to be with her. Why is traditional mail a poor choice of a way to communicate with his employees?

3.) Briefly explain the terms feed forward, concurrent and feedback control and explain how they have been applied to the Management of this course.

4.) Identify and briefly explain the 5 conflict management techniques. Provide an example of how you have employed 2 of these techniques in recent business or personal situations.

5.) The New York City Public Schools have been struggling for some time.  Former Mayor Michael Bloomberg famously hired as his âchange agentâ someone who had little experience in the field of education. Current Mayor Bill De Blasio quickly reversed that decision, bringing in an experienced educator who had once been a teacher. What are the advantages and disadvantages of these approaches? Which would you employ if you became Mayor of NYC? Explain your reasoning.

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