1.How do you think managers and leaders use the problem solving steps differently?

2. if your boss put you in charge of solving the long patient wait times in your health care office- what would be the first step you would take? Would you try to solve the problem by yourself?

3.When you are working collaboratively how do you know when you have found an answer? For example, does every single person need to agree on the answer?

4.What special consent concerns arise when people participate in clinical trials? What about consent concerns in prisons and jails?

5.Is health care management necessary or desirable in the current health care environment? If so, who s

hould manage it and why?

6.What is the future of managed care, and what should the role of government be with regard to its future?