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1.An EAP could help an employee with circumstances in their personal life that affect their work performance, such as:

A. addictions such as alcoholism

B. financial problems such as gambling

C. marital problems

D. All of the above

E. None of the above

2. Which of the following is an employer responsibility as opposed to a right?

A. Keep accurate records of work-related injuries or illnesses

B. Accompany inspectors when on site

C. Take notes on what OSHA officials have inspected and any discrepancies

D. Know who is interviewed by an inspector

E. Know the reason for inspection visits

3. Workplace ergonomics focuses on design of jobs and workspaces to ________ the repetitive stresses that employees face in doing their daily work.

A. balance

B. overcompensate for

C. limit

D. balance

E. None of the above

4. Much fanfare was made about Anthony's latest bonus in the office. He has always been a high performer. However, this year he received an extra-large bonus.

His coworker Hannah got a little tired of hearing about Anthony's bonus and decided that next year she would win some of the bonus money. Which advantage of individual incentives does this illustrate?

A. Easy to evaluate individual employees

B. Ability to match rewards to employee desires

C. Promotes the link between performance and results

D. May motivate less productive employees to work harder

E. None of the above

5. Acute stress is also known as _____________ stress.

A. treated

B. functional

C. dysfunction

D. untreated

E. undiagnosed

6. What information would most likely be in an SDS?

A. Health insurance plan options

B. Political preferences

C. Wind speed

D. Hazardous chemical properties

E. Number of men and women involved

7. Worker's compensation insurance rates are determined by all factors EXCEPT:

A. the risk of occupation

B. the frequency and severity of past claims

C. past judge and jury awards to victims

D. level of benefit payable, based on state regulations

E. None of the above

8. Acme Global announced that it had $1 million available for pay increases this year. Lindsey was a top performer and hopes to get a 10% __________ incentive.

A. commissions

B. merit pay

C. piecework

D. exit pay

E. bonus

9. is a breakdown of communication and/or cooperation between individuals in a group.

A. Conversion deficit

B. Social loafing

C. Autonomy

D. Ring effect

E. Group infighting

10. is a violation that has no direct or immediate safety or health danger. This does not result in citations or penalties.

A. De minimis

B. Other than cautious

C. Other than serious

D. Willful

E. Serious

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92649729

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