1. All of the following are general categories of HRM activities EXCEPT:
A. managing change.
B. development.
C. outplacement.
D. adjustment.

2. There is a substantial and growing body of research evidence showing a strong connection between how firms _____ and the economic results they achieve.
A. select board members
B. educate their management staff
C. manage their people
D. diversify their product line

3. Which of the following is NOT one of the broad categories of costs in the basic costing turnover model?
A. Benefit costs
B. Separation costs
C. Training costs
D. Replacement costs

4. Practical implications of the Americans with Disabilities Act include all of the following EXCEPT:
A. buildings open to the public will have to be accessible to the disabled.
B. employers can no longer test for alcohol and drug use in the workplace.
C. employers must make "reasonable accommodations" for disabled job applicants.
D. medical information on employees must be kept separate from other personnel information.

5. Which of the following would NOT be considered a key force accounting for women today aiming for high-level business jobs?
A. Changes in education
B. Changes in corporate restructuring
C. Changes in the economy
D. Changes in technology