1. You were just assigned to manage a team with resources in Boston, Phoenix, and Singapore. There had been previous complaints that the team was disconnected and that there were frequent communication issues that affected project quality and timeliness. Describe how you would manage both production and communication on the team.

2. As an experienced manager in an IT organization, you are tasked with mentoring a new manager who has only worked with resources in the southern United States. The team members on the new team include three people from New Jersey, two from South Carolina, four from Argentina, and five from India. What suggestions would you provide for the new leader to prepare for communication with the diverse group to ensure that all of the team members feel included and engaged?