1. You have been appointed Business Development Manager for the Cleveland Orchestra. You have direct responsibility for initiatives that will bring new audiences to next year’s concert season.

2. First, describe how to build a Cultural Values Proposition.

3. Use the concepts in Chapter 3: “Transcultural marketing: Developing a Cultural Values Proposition” to determine what might be “touch points” for people who know & have attended Cleveland Orchestra concerts in the past, and for people who don’t know about Cleveland Orchestra or who have never attended a concert. Identify possible “touch points” for each group.

4. Recommend actions that would build a cultural values proposition for consumers in each group on behalf of the Cleveland Orchestra. Consider obvious areas such as media, shopping environment, and causes, but “think outside the box” also.