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1. You are currently a sales manager employed by a company that sells long-term care insurance. Tomorrow you will meet with five new sales trainees. Your major goal is to explain why it is important to service the sale. What important points will you cover?

2. List and describe three current developments in customer service.

3. Define upselling and explain how it can add value.

4. Describe the steps for partnering with an unhappy customer.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92601397

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