1. You are a manager who works directly with employees that are new to the company. Do you want to have a narrow span of control or a wide span of control? Why?

2. You are an experienced employee who has worked for a company for many years. Do you want to report to a manager who has a wide span of control or a narrow span of control? Why?

3. You manage a team of employees. The owner of your company has asked you to report how many sales were generated by social media sites such as Facebook and Twitter. You have no time to do the report - one of your employees must do it. Tell us how you would use the delegation steps to decide which employee should create the report for your owner