1. Why are teams using collaborative tools like groupware and wikis to coordinate their work rather than a communication tool like e-mail?

2. Describe one job that once existed but today is obsolete (or is slowly becoming obsolete) because of technology.

3. List the challenges that a global, virtual team must overcome to be successful.

4. How have hiring practices been impacted by IT?

5. Data entry has always been a challenge in many business processes. There are technologies that have removed this challenge by allowing data to be captured at the time it is created, reducing the need for data entry clerks. List a specific example of this technology and the impact it has had on a particular industry.