1. Which type of system would you use to determine what trends in your supplier's industry will affect your firm the most in five years?

A) ESS

B) TPS

C) MIS

D) DSS

2. Each of the following is a quality of business organization and structure that serves to enable productive collaboration, except:

A) open culture.

B) strong hierarchy.

C) decentralized structure.

D) breadth of collaboration.

3. These systems are designed to support organization-wide process coordination and integration.

A) Decision support systems

B) Management information systems

C) CRM

D) Enterprise applications

4. ________ systems integrate and share information from suppliers, manufacturers, distributors, and logistics companies.

A) Collaborative distribution

B) Supply-chain management

C) Reverse logistics

D) Enterprise planning

5. Which type of information system would an intranet be most easily adapted to?

A) CRM

B) Internet

C) TPS

D) KMS