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1. Which theory maintains that increases and decreases in involvement by one person which violate the other person's expectations will lead to cognitive activation in the other?

      a.   discrepancy arousal

      b.   immediacy

      c.   equilibrium

      d.   compensatory

2. Why does the typical human being have such a great need to express self-identity?

      a.   We need self-validation.

      b.   It helps us know how to act with each other.

      c.   It reinforces our belief our environment is a predictable place.

      d.   All of these are correct reasons.

3. Which is the least likely way we find out we have been lied to?

      a.   The liar confesses to us.

      b.   We interpret it from reading the lie in the liar’s nonverbal behavior.

      c.   We are told by others.

      d.   We find physical evidence of the lie.

4. Cindy and Denise are talking. Cindy is taking a turn, and wants to hold onto the floor after the end of her current speaking turn. Which of the following is not likely to be a behavior she will perform if she wants to maintain her turn?

      a.   increase the volume of her voice

      b.   give Denise a light touch or a pat

      c.   continue gesturing after the end of her turn

      d.   decrease her speaking rate

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91958156

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