1. Which one of the following is NOT a characteristic of e-learning?

It involves the use of Web-based training, distance-learning, and virtual classrooms.

It may also process enrollments, test and evaluate participants, and monitor progress.

It increases training time due to its "remote" nature and lack of trainer interaction.

It combines the advantages of the internet with the principles of a good learning environment.

2. The simplest approach to evaluating training is to:

use only a pretest.

calculate the ROI.

conduct pretests and posttests on all trainees.

use only a posttest.

3. Which one of the following statements about business games and case studies is FALSE?

A presentation technique such as classroom instruction is more meaningful than a realistic game.

Business games and case studies are a safe way to encourage trainees to take appropriate risks.

Cases are designed to develop higher-order thinking skills, such as the ability to analyze and evaluate information.

Business games stimulate learning because they actively involve participants and mimic the competitive nature of business.

4. To select a training service, the organization mails this document to several vendors.

Request for proposal

Affirmative action plan

Request for training

Training needs analysis

5. The most accurate way to evaluate the training program is to:

use only a pretest.

measure performance before the training; train only part of the employees; and then, after the training, measure performance again, comparing the results of the two groups.

conduct pretests and posttests on all trainees, comparing their performance, knowledge, or attitudes before and after the training.

use only a posttest.