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1. Which of the goals of a transcendent education involves viewing success not merely as personal gain, but as a common victory?

A) Generativity

B) Mutuality

C) Intolerance of ineffective humanity

D) Empathy

E) Civil aspiration

2. As one of the goals of transcendent education, learning how to give as well as take, to others in the present as well as to those in the future is called ________.

A) empathy

B) mutuality

C) civil aspiration

D) generativity

E) intolerance of ineffective humanity

Scenario A: An insurance company faces an ethical dilemma. A faulty computer program designed to evaluate insurance claims has been denying a high number of valid claims. A meeting has been arranged where senior management would decide how to handle the situation. The people at the table have varying views of what action to take and why.Han wants to report the error and reimburse the affected customers immediately because he believes he could end up being fired if the company's reputation suffers because of the issue. Jamila wants to report the error because it is the honest thing to do, and therefore necessary.

After hearing his colleagues' opinions, Keith says he is willing to do whatever the more experienced managers in the group recommend.Several other managers believe the company should correct the problem going forward but not do anything about the customers who lost out on past payments.

Assume the meeting ends with the managers deciding not to do anything about the customers who are owed money for past claims. Lori, an employee who was present in the meeting, disagrees with the decision and gives an anonymous tip to a newspaper reporter about the unethical behavior. Which of the following best describes the action taken by Lori?

A) Unethical stance

B) Whistleblowing

C) Shadowing

D) Relativism

E) Ethnocentrism

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92284165

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