1. Which of the following was not provided as a guideline for coaching?

   a. provide constructive feedback about effective and ineffective behavior

   b. ask specific questions to help the person analyze his or her performance

   c. encourage the person to look at a problem from different perspectives

   d. provide detailed instructions on how to carry out each assignment

2. Which of the following guidelines for recognizing was recommended?

   a. provide more recognition to people in essential, high-visibility jobs

   b. provide recognition only for outstanding performance

   c. actively look for effective behavior or contributions to recognize

   d. give praise in private to avoid embarrassing the recipient

3. Fleishman and Harris found that grievances and turnover were lowest when:

   a. consideration and initiating structure were both high

   b. consideration and initiating structure were both low

   c. consideration was high and initiating structure was low

   d. consideration was low and initiating structure was high

4. Consideration by a leader is most likely to result in:

   a. stronger subordinate commitment

   b. stronger subordinate satisfaction

   c. better coordination among subordinates

   d. better subordinate performance