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1. Which of the following tools would help a company that needs to select the appropriate process for its newly developed product?

Bottleneck analysis

Statistical process control

Material requirement plan

Product-process matrix

Total quality management

2. Which of the following is an example of a secondary activity in a firm?

A) research and development

B) customer service

C) marketing

D) information systems

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92591833

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