1. Which of the following statements is true of high-performance work systems?
Creating a high-performance work system is akin to using traditional management practices.
To function as a high-performance work system, people, technology, and organizational structure must be completely independent of one another.
To develop a high-performance work system, organizations need to determine what kinds of people fit their needs and then locate, train, and motivate those special people.
A high-performance work system usually excludes reward systems.
Integrated high-performance work practices usually have little impact on productivity and long-term financial performance.
2. Which of the following statements is true of effective performance management?
It can tell top performers they are valued.
It can evaluate employees without establishing standards.
It averts communication between managers and their employees.
It uses just one person as a source of information.
It does not affect employees who meet expectations.
3. Joseph, a supervisor at H2O Chemicals Inc., needs to assess the behavior of 25 people, who constitute a large group of his subordinates. Which of the following must Joseph ideally do to assess the behavior of his subordinates and why?
Joseph must use a behavioral observation scale because it is relatively easier than other methods of assessing behavior and providing feedback.
Joseph must use an organizational behavior modification approach because it is often preferred by managers for its simplicity.
Joseph must use a behaviorally anchored rating scale because it is good for large groups.
Joseph must use a critical-incident method to individually assess each employee because this method requires less documentation.
Joseph must use behaviorism because it helps in predicting behavior of an employee based on his past experiences.
4. The board of directors of LiveCrop Industries decides to search the employees on the job. However, the head of the HR department, Heidi, believes that it could maximize the likelihood of a lawsuit due to privacy concerns. Which of the following would strengthen Heidi's belief?
If the search is a random one, and it is clarified that no one has been accused of misdeeds
If the search policies and consequences have been publicized
If the search is done only after gathering consent from employees
If the search is done only on employees and not supervisors
If the search information is shared only with those who need it
5. Which of the following situations is an example of a voluntary turnover?
Clara, a supervisor at Green Xpress LLC, is demoted from her current position
Samuel, a manager at Travellerz Co., is suspended for a month due to drug use
Fatima, an employee at Flora Inc., is about to resign her job to start her own business
Alex, a trainee at RandomWorks Inc., is reprimanded for arriving late at work every day
Carissa, an employee at Beta Corp., is transferred to another city for career growth