1. Which of the following statements is the MOST accurate?

A. Once their minds are made up, people are easily swayed to change their position.

B. "Presenting your best case" means that you may deceive the audience to achieve your goal.

C. The most persuasive argument is one that presents the strongest case from the writer's perspective.

D. Communicators within organizations often face unofficial constraints when making an argument.

2. An effective technical communicator does all of the following EXCEPT:

A. works well as part of a team.

B. dumbs down the document’s content.

C. anticipates readers’ questions.

D. considers global audiences as needed.

3. An example of an ethical abuse in technical communication is:

A. drawing conclusions.

B. plagiarizing.

C. synopsizing information.

D. evaluating primary source validity.

4. Effective strategies for persuasion include all of the following EXCEPT:

A. standing firm when your message is rejected.

B. allowing for give-and-take.

C. asking for what your audience will consider reasonable.

D. recognizing constraints.

5. Reasonable criteria for ethical judgment include all of the following EXCEPT:

A. obligations.

B. hidden agendas.

C. ideals.

D. consequences.