1. Which of the following statement is/are true regarding the process capability index Cp?

a) The Cp considers how small the process standard deviation is compared to what the customer normally expects

b) The Cp considers how far away the process mean is from what customer normally expects

c) The smaller the Cp, the more accurate the process would be in meeting specifications

d) All of the above are true

2. What does the Taguchi loss function suggest about the issue of tolerance?

a. that tolerances should be set much tighter than assumed necessary by the traditional perspective

b. that organizations should a adopt a policy that does not allow any tolerances

c. that tolerance has no relationship to the cost of quality

d. that tolerances should be set much looser than assumed necessary by the traditional perspective