1. Which of the following questions might be answered during the human resource planning process? Check all that apply.

A. Given the expected growth of the health care industry, will we need more salespeople with health care backgrounds?

B. Would realistic job previews increase the success rate of our hiring process?

C. Can we get better results if we use a payroll company than by having an in-house payroll department?

D. If we introduced a telecommuting option, would employees use it?

2. A company is planning to have a booth at a job fair to recruit for landscapers. In order to help potential applicants decide whether they are a good fit for the job, the company should:

Have a current employee who is a landscaper help staff the booth and tell interested people both the plusses and minuses of the job

Encourage everyone who stops by the booth to fill out a job application

Not share the job description and specifications with people who come to the booth because that is confidential company information

Management at Work

You finally landed the job you’ve been training for your entire career, and now you’re the VP of HR for Goliath Industries. Wanting to know more about the real interviewing practices at Goliath (as opposed to the interviewing policies in the handbook), you’ve asked a senior sales manager if you can sit in on an interview. What you heard shocked you. Although there were many good questions being asked, some questions were actually illegal! Clearly, something will have to be done about this.

Indicate whether each of the following questions is legal or illegal.

Interview Question

3. How many times a month were you late for work at your last job? A.Legal B. Illegal

4. What groups or organizations do you belong to outside of work? A.Legal B. Illegal

5. That’s an interesting name. Where’s your family from?

A. Legal B. Illegal

6. How many years of experience as a (job title) do you have? A.Legal B. Illegal