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1. Which of the following is NOT true about the indirect approach for negative messages?

A. The indirect approach is not meant to delay bad news.

B. The indirect approach helps the reader accept the situation.

C. The indirect approach is meant to obscure bad news.

D. The indirect approach is not meant to limit your responsibility.

E. The indirect approach presents the reasons for the bad news first.

2. What is the one characteristic that can be expected from the majority of communications by whistleblowers?

A. It will not be proofread.

B. It will be abusive.

C. It will be indirect.

D. It will be direct.

E. It will be lengthy.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92289709

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