1. Which of the following is NOT one of the basic sections of the practitioner’s model for HRM?

a. How does the organization sustain itself over the long-term

b. What types of work flows/designs are necessary for increased productivity?

c. How do we manage the organizations in human resources successfully?

d. How can we reward and maintain our human resources?

e. Which organizational functions are critical in order to ensure viability over the long-term?

2. Influences from outside the organization may cause the company to adapt to change.

True

False

3. At the Acme Global Corporation, the top manager reports to the board of directors. The board is not involved in the day-to-day operations of the organization, but it can hire or fire top management. This represents the influence of _______ in the external environment on the organization.

a. technology

b. society

c. governments

d. economics  

e. shareholders

4. The availability of recruits and employees for an organization has an effect on its performance.

True

False

5. When the HR department engages individuals from outside of the firm in the labor market to apply for positions, _______________ recruiting is occurring.

a. active

b. internal

c. external

d. open

e. targeted

6. The BFOQ argument is always legally defensible.

True

False

7. On its website, the Acme Global Corporation published a statement of what the various organizational units will do and what each will accomplish to fulfill the organization’s vision. This is a ________ statement.

a. strategy

b. goals

c. HR scorecard

d. mission

e. structure

8. Which of the following is NOT one of the HR competencies that will be most critical as identified by a recent SHRM survey of HR professionals?   

a. Relationship management

b. Communication

c. Organizational leadership and navigation

d. Business acumen

e. Managing upward

9. According to the job characteristics model, which of the following is least likely to provide motivation to an employee?

a. When the job requires a significant number of skills

b. When the job has no known impact on either coworkers or customers

c. When the job allows individuals discretion in how to do their work

d. When the job requires completing a whole identifiable task

e. When a person receives information about how well they are performing

10. Identifying the end result is a critical first step in identifying the workflows to create that result.

True

False