1. Which of the following is not an element normally included in the introduction section of a report?

   a. The problem/purpose of the report

   b. Results of studies or investigations

   c. The scope of the report

   d. Definitions of terms used in the report

2. If your speech or presentation requires the audience to reach a decision or take some specific action,

   a. go directly to the question-and-answer session after you cover the main points of your speech.

   b. close your speech on a note of uncertainty.

   c. close your speech by explaining who is responsible for doing what.

   d. lead people to believe that the decision will be easy to carry out.

3. A metacrawler is

   a. a highly specialized directory that focuses on a specific subject matter area.

   b. a search engine that examines only newsgroup messages.

   c. a form of push technology that offers subscribers all-day information on their desktop.

   d. a special type of engine that searches several search engines at once.

4. Speeches and oral presentations are much like any other messages in that

   a. they require similar planning.

   b. the size of the groups to which they are delivered is similar.

   c. the interaction between the audience and speaker is similar.

   d. they deal with emotional or personal issues to a similar extent.

5. A manager who writes a report outlining new nighttime security precautions would be preparing

   a. a position paper.

   b. a strategic plan.

   c. an annual compliance report.

   d. a problem-solving reports.

6. Which of the following is not included in the prefatory parts of a formal report?

   a. cover

   b. letter of authorization

   c. introduction

   d. table of contents