1. Which of the following is heavily addressed by supply chain management?

A) immediate response to customer needs.

B) reduce defect rates in production process.

C) efficiency of delivery.

D) use, storage, and delivery of materials from warehouse

2. As part of its leadership responsibility, management in an organization that practices total quality must be personally involved in continual improvement.

True

False

3. If there are 10 processes that might be improved, the processes that should be worked on first are those which will yield the most benefit if improved.

True

False

4. When we combine the most important features of Lean with the best features of Six Sigma we have Lean Six Sigma.

True or False