1. Which of the following is FALSE about stereotyping?

a. It can prevent managers from wanting to know people as individuals.

b. It is an efficient way of storing information.

c. It highlights differences between people, and emphasizes individuality.

d. It can lead to people making mistakes in retrieving information .

2. Which of the following is true?

a. unequal rewards lead to better work performance

b. work performance does not cause job satisfaction

c. rewards are not related to work performance

d. rewards have an impact on both job satisfaction and work performance

3. At Pete's Pizza all employees share a common set of beliefs and values that influence behavior. This refers to the company's

a. purpose

b. culture

c. mission

d. strategy

4. Managers should make sure that work performance assessments are all of the following EXCEPT

a. based on clear job performance criteria

b. accurate in assessing performance

c. useful as feedback

d. always be positive so as to not discourage employees