1. Which of the following is a part of the process of redesigning work?

a. Reshaping jobs because of technology changes
b. Revising organizational structures
c. Training, developing, and evaluating employees
d. Outsourcing operations internationally

Question 4. Which of the following theorists developed the need theory?

a. Frederick Herzberg
b. Lyman Porter
c. Abraham Maslow
d. Carl Jung

Question 5. Which of the following is considered to be a hygiene factor by the motivator/hygiene theory?

a. achievement
b. recognition
c. responsibility
d. salary

Question 6. Which of the following statements is true of the functions of human resource management?

a. It is a clerical operation in large companies concerned with payroll and employee records.
b. It refers to a department which looks into the legal ramifications of policies and procedures that affect only the employees in an organization.
c. It is a function concerned with costs, planning, and the implications of various strategies for organizations.
d. It refers to a design of formal systems in an organization to manage human talent for accomplishing organizational goals.

Question 7. Which of the following is an effective method for managing a talent shortage?

a. Reducing employee work hours
b. Encouraging attrition
c. Implementing voluntary separation programs
d. Outsourcing to a third party

Question 8. _____, a method to increase employee productivity, involves eliminating layers of management and changing reporting relationships, as well as cutting staff through downsizing, layoffs, and early retirement buyout programs.

a. Organizational restructuring
b. Redesigning work
c. Aligning human resource activity
d. Outsourcing

Question 9. Which of the following is best classified as a polycentric policy of strategic approaches to international staffing?

a. Managers from headquarters staff key positions.
b. Host-country nationals staff key positions.
c. An international cadre of skilled managers are assigned to global subsidiaries regardless of nationality.
d. Key positions are filled by individuals in the region of the subsidiary.

Question 10. Which of the following is typically the first step in the HR planning process?

a. Review organization's environmental analysis/strategic plans
b. Develop HR staffing plans and actions
c. Compile HR planning forecasts
d. Assess external and internal workforce