1. Which of the following is a difference between connotative words and denotative words?

a. Connotative words may be more easily misinterpreted than denotative words.

b. Denotative words involve messages that are implied, whereas connotative words involve messages that are explicit.

c. Denotative words are interpreted based on the context, whereas connotative words are not.

d. Connotative words distract the receiver from paying attention to the statements that precede, whereas denotative words distract the receiver from paying attention to the statements that follow.

2. Alan, the CEO of Techosoft Solutions, was requested by Jack, a student at Woodhouse Elementary School, to share some information about his company for his project report.

Alan used simple words and gave simple basic facts about his company when responding to Jack. Alan would have worded his response in a different way if he was responding to an adult. Which of the following audience characteristics is Alan considering?

a. Economic level

b. Rapport

c. Culture

d. Age

3. _____ allows companies to reduce travel budgets, save professional time, and minimize the environmental impact caused by travel.

a. Traditional meeting

b. Conventional meeting

c. Face to face meeting

d. Electronic meeting

4. Zelda is the founder of Green House, a nongovernmental organization for orphans. Since the NGO was running short of funds, she decided to write to business owners and major corporations in the city for funds. She realized that writing a solicitation for a charity project to a small business owner is different than a request to a representative from a major corporation. Which of the following audience characteristic is Zelda considering?

a. Age

b. Culture

c. Educational background

d. Economic level

5. Laurent is being interviewed for the position of content analyst at Alping Inc. Zara, the interviewer, asks Laurent to tell her about a time when Laurent was able to convince someone to look at things from her perspective. This question posed by Zara is an example of a(n) _____.

a. opinion question

b. behavioral question

c. credential verification question

d. standard interview question