1. Which of the following guidelines helps employees know exactly how managers will determine whether an objective has been reached?

A. Specify when goals are expected to be achieved.

B. Let people responsible for attaining objectives have a voice in setting them.

C. Set objectives only in relation to other organizational objectives.

D. State objectives as specifically as possible.

E. Pinpoint expected results.

2. Advantages of a producing sales manager include all but which of the following?

a) Lowers time available for supervision

b) Can attract a better manager

c) Increases time available for supervision

d) Jealousy

3. Dun's Burgers has decided to open takeaway counters across the city that will be open until 11 p.m. to cater to people who return late from work. This turns out to be an excellent strategy as Dun's becomes a hot favorite with the people who work late shifts. This is an example of ________.

A. technology enhancement strategy

B. divestiture strategy

C. focus strategy

D. cost leadership strategy

E. differentiation strategy

4. Boris Beckman is a maintenance coordinator for XYZ Widgets. He has recently been assigned the task of analyzing the working relationships that exist between management and employees at XYZ. Which of the following functions will the tasks he is currently completing be covered under?

A. Influencing B. Evaluating C. Controlling D. Organizing E. Planning